Human Rights

With a strong commitment to human rights across the value chain, GPSC has implemented a Human Rights Policy that adheres to the UN Guiding Principles on Business and Human Rights (UNGP). The objective is to minimize, prevent and avoid risks of human rights violation in the company and across the value chain by following the Human Rights Due Diligence Processes, which addresses adverse human rights impacts, a mitigation action plan, remediation for those impacted by human rights violations, as well as monitoring and reporting, based on strict observance of human rights protection.

Human Rights Policy

GPSC has written and published a Human Rights Policy that complies with the provisions of Thai and international laws as well as other related regulations that include the United Nations Global Compact (UNGC) and the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work. The company expects all executives and employees to uphold and strictly comply with the policy.

Download Human rights Policy


Human Rights Due Diligent: HRDD

GPSC’s 5 Steps towards Human Rights Due Diligence

  1. The company announced its human rights policy through its information system.
  2. Human rights risk and impact assessments have been conducted at the national level on operational industrial plants and at the personal level.
  3. Integration of Assessment Results and Management: The assessment results are taken into account for future human rights risk management planning based on PTT Group’s sustainability management framework, the security, safety, occupational health and environment management system, and Community Development & Community Relations Manual, in order to minimize and prevent impacts.
  4. Monitoring and reporting performance: The company has set monitoring periods and assessed performance based on plan types to make sure that the management process has been implemented effectively and the operational performance and management results have been disclosed openly among all stakeholders.
  5. Remediation for those impacted by human rights violations: There was no human rights violation which cause negative impacts to the company were identified in the past year.
Human Rights Policy Communication

GPSC has used the PTT Group Human Rights Management System as the guideline for human rights management, implemented the UN guiding principle Human Rights Due Diligence, and informed all executives and employees of the human rights policy via e-mail and through human rights training.


Scope human rights issues under GPSC & GPSC Group (6 issues)

Human Rights Risk Assessment

GPSC continuously assesses human rights risk assessments at the organizational level. Covers all areas of business operations in GPSC’s group including evaluating business partners annually. In order to create effective management practices in risk areas.

GPSC has conducted Human Rights Risk Assessment within GPSC’s group since 2018 to identify, prevent and mitigate any human rights risks throughout the value chain due to the business operations. These risk assessments cover the different activities at country level, industries sectors and at operational sites in which the company operates in. Additionally, GPSC has identified human rights related issues and assessed impact on risky groups or vulnerable groups such as children, indigenous groups, foreign labor or any impacts at a national, operation and individual level. Criteria for risk assessment regarding the human rights are considered based on two factors; the likelihood and the impact. The assessment covers six human rights aspects include labor rights, community rights, supply chain, safety, environment and customer’s rights.

According to the Human Rights Risk Assessments results, GPSC has established measures to control and mitigate impacts which may occur as well as assessed the residual risks after established preventive and correction actions regarding human rights for its business operation. This is to ensure that the human rights management approach is effective for controlling the impacts throughout the value chain.

For complaints concerning human rights issues, the company has provided various channels for all groups of stakeholders. Internal complaint channels for employees include the welfare committee and company’s suggestion box. Meanwhile, complaint channels for nonemployees are available via the company’s website, as well as by telephone, fax and letter. In 2019, no complaints related to human rights violation arose.

Human Rights Risk and Impact Assessment Methodology

GPSC’s Human Rights Risk Assessment Diagram

Risk Assessment Evaluation Criteria: Impacts

The human rights impact depends on its scale, scope, and limits on the ability to restore those affected to a situation at least the same as their situation before the adverse impact.

Impact Level Description of Impacts
1. Critical
  • Human rights impacts affect a larger scale of population groups beyond the scope of operational areas
  • The Company is unable to control or mitigate human rights impacts to restore the ability of an individual to enjoy his or her human rights
  • Impacts / Situations of human rights abuses require the involvement of independent, trusted expert advice from outside to aid companies in mediating issues
2. Major
  • Operation is knowingly providing practical assistance or encouragement that has a substantial effect on the commission of human rights violation (Legal Complicity)
  • Human rights impacts were caused by the Company's operations or value chain, impacting stakeholders in operational areas
  • The Company has human rights-related conflicts with Vulnerable Group
3. Moderate
  • The Company receives benefits from human rights violations in the hands of other entity (Non-legal Complicity)
  • Business fails to address human rights-related concerns raised by concerns raised by internal or external individuals or groups
4. Minor
  • Potential human rights impacts raised by internal or external stakeholders are resolved/prevented, using the Company's effective grievance mechanisms.

Risk Rating Scale: Likelihood

Likelihood Level Description of Likelihood
1. Likely (>25%)
  • The event has occurred in the operation several times per year (>25%)
2. Possible (10-25%)
  • The event occurred in the operation several times (10-25%)
3. Unlikely (1-10%)
  • The event rarely occur in the operation, but possible to occur (1-10%)
4. Rare (1-10%)
  • The event occurred several times in the industry of the operation but unlikely to happen in the operation (<1%)

Percentage of operating areas subject to human rights risks and important human rights issues related to GPSC's business operations

GPSC assesses risks in order to formulate 100% human rights impacts for all business units and operations areas.

Number of Sites with Mitigation Plans

Based on the high-level human rights risk assessment, the results were summarized as follows:

  Human Right Risk Issues  Percentage of areas assessed in the past 3 years (2017-2019) Percentage of areas having a potential on high human rights risk Percentage of risks with management plan and process in place Mitigation measures for areas with risks 
GPSC ’s Own Operations 
  • Labor Right Risks
  • Community Right Risks
  • Supply Chain Risks
  • Environment al Risks
  • Security and Safety Risks
  • Customer and Consumers’ Right Risks 
100 11 100
  • Implementation of GPSC Group’s management systems such as, PTT Group Sustainability Management Framework, GPSC Way of Conduct, etc.
  • Business and Human Rights Awareness and Training
  • Improvement of human resources policy and employment practices against discrimination
Contractors and Tier 1 Suppliers
  • Safety and Occupational Health
  • Employment and working environment
  • Community Rights
  • Environment
23.53 0 100
  • Employees' Individual Development Plan
  • Collect data and statistics of occupational safety
  • Provide information on updated status of all fire extinguishers
  • Set goals of energy consumption reduction, and GHG emission reduction
  • Monthly record of the use of water, electricity, and fuels
  • Provide first-aid supplies
Joint Ventures (including stakes above 10%)
  • Community rights
  • Supply chain
  • Environment
100 0 100
  • Implementation of GPSC Group’s management systems