Step 1

Identification

Step 2

Prioritization

Step 3

Validation

Step 4

Review

Process

Identification of relevant issues that have impacts on sustainability of GPSC and its stakeholders throughout the value chain across economic, social and environmental dimensions. Issues taken into considering include all stakeholder expectations, global changing trends, the company’s operation strategies, risk and challenge factors, GRI Standards, global business. Trends of global business and in the same industry group, including collection others of various issues into a group of Issues (Aspects) which leads to the management of the company Appropriate for all stakeholders

Remark:

  1. Global Reporting Initiative (GRI) is the organization that initiates the international report which is used as a prototype of preparing a report of sustainable development.
  2. Dow Jones Sustainability Indices (DJSI) is a family of capital indices that assesses the effectiveness of business operations according to the guideline of sustainable development of the world’s leading companies which the worldwide funds use it as the investment criteria.
  3. Sustainable Development Goals (SDGs) is a set of sustainable development goals under the United Nations (UN), comprising 17 main objectives to be achieved and implemented by 2030.
  4. World Business Council for Sustainable Development (WBCSD) is the committee of business persons operating business for the world’s environment. This committee comprises business persons from the groups of more than 120 international leading companies that are officially accredited in the “Earth Summit” in 1992.
  5. Carbon Disclosure Project (CDP) is the global institution highly recognized by its environmental management.
  6. ISO 26000 is an international standard for social responsibility.
  7. UN Global Compact (UNGC) is a United Nations initiative that incorporates into business policies and strategies so companies can uphold to the accepted international standards in the area of human rights, labor, environment and anti-corruption.
  8. Integrated Reporting (IIRC) is integrated report is a concise communication about how an organization’s strategy, governance, performance and prospects, in the context of its external environment, lead to the creation of value over the short, medium and long term
  9. Task Force on Climate-related Financial Disclosures (TCFD) is a disclosure of a climate risk, strategies as well as operational goal in order to the company can deal with climate change that might affects the financial performance
Practice Guidelines
  • PTT Group's and GPSC's Sustainable Development Guidelines
  • Sustainable Development Goals: SDGs
  • International Practice Guidelines, including GRI1, DJSI2, SDGs3, WBCSD4, CDP5, ISO 260006, UNGC7, IIRC8, TCFD9 and others
  • All internal and external stakeholders' voices
  • Community Satisfaction Survey
  • Corporate image management process
  • Complaint channels
  • Corporate Risk Assessment
Process

Assessing the levels of importance of material aspects to determine what should be reported by taking into account the impacts on GPSC and the impacts on stakeholders. The assessment of each aspect and topic is determined by risk and opportunity assessment and factors affecting the company and stakeholders, along with stakeholders' voices. Each aspect is classified into three levels of importance; high, medium and low. This report covers and focuses only on the aspects with high and medium material levels.

  • IDENTIFY STAKEHOLDER GROUPS FOR ENGAGEMENT Identify and prioritize stakeholder group and methodology for engagement
  • DEVELOP INTERVIEW QUESTIONS Prepare specific questions for to external stakeholder for engagement
  • EXTERNAL STAKEHOLDER INTERVIEW Conduct the interview sessions
  • ANALYZE THE RESULT FROM EXTERNAL ENGAGEMENT Analyze the result from the interview sessions and present the draft material topic
Practice Guidelines
  • Workshops with representatives from all agencies that are directly relevant to each stakeholder group.
  • Interviewing external stakeholders
Process

Reporting the summary of materiality assessment and identified topics that are in alignment with the GRI Aspects, to be analyzed by responsible parties to ensure a more comprehensive assessment. In addition, the summary of material aspect in GPSC Sustainability Report will be reviewed, validated and approved by GPSC’s Management Committee.

Practice Guidelines
  • Materiality assessment analyzed by external shareholders prior to being reviewed by each department.
  • Interview with representatives from all stakeholder eight groups.
  • Materiality assessment reviewed by the company’s executives.
Process

Identification of relevant issues that have impacts on sustainability of GPSC and its stakeholders throughout the value chain across economic, social and environmental dimensions. Issues taken into considering include all stakeholder expectations, global changing trends, the company’s operation strategies, risk and challenge factors, GRI Standards, global business. Trends of global business and in the same industry group, including collection of various issues into a group of issues (Aspects) which leads to the management of the company Appropriate for all stakeholders.

Practice Guidelines
  • The sustainability report reviewed by external agencies.
  • Complaints and Comments Channels.
  • Sub-group meetings of sustainability agencies to review the sustainability report
Remark:

1 Global Reporting Initiative (GRI) is the organization that initiates the international report which is used as a prototype of preparing a report of sustainable development.

2 Dow Jones Sustainability Indices (DJSI) is a family of capital indices that assesses the effectiveness of business operations according to the guideline of sustainable development of the world’s leading companies which the worldwide funds use it as the investment criteria.

3 Sustainable Development Goals (SDGs) is a set of sustainable development goals under the United Nations (UN), comprising 17 main objectives to be achieved and implemented by 2030.

4 World Business Council for Sustainable Development (WBCSD) is the committee of business persons operating business for the world’s environment. This committee comprises business persons from the groups of more than 120 international leading companies that are officially accredited in the “Earth Summit” in 1992.

5 Carbon Disclosure Project (CDP) is the global institution highly recognized by its environmental management.

6 ISO 26000 is an international standard for social responsibility.

7 UN Global Compact (UNGC) is a United Nations initiative that incorporates into business policies and strategies so companies can uphold to the accepted international standards in the area of human rights, labor, environment and anti-corruption.

8 Integrated Reporting (IIRC) is integrated report is a concise communication about how an organization’s strategy, governance, performance and prospects, in the context of its external environment, lead to the creation of value over the short, medium and long term.

Materiality Matrix 2021
GRI 102-46, 102-47

The 2021 Sustainability Issues Assessment finds that there is a context changing of external factors affecting and focusing on sustainability issues to create long-term value for stakeholders and businesses from the epidemic situation of the coronavirus disease 2019 (COVID-19), technological changes, transition to the digital era, data security, climate change conditions, and various environmental problems. This leads to awareness of the pollution impact and the destruction of the environment leading to a greater focus on using clean energy. As a result, important issues concerning the sustainability of the company changes from last year as follows:

Importance to Stakeholders
Significance to GPSC
Enabler
  • Risk and Crisis Management
  • Sustainable Community
Value Creation
  • Evolving the Business Model (Innovation Management, Market Opportunities)
  • A Clean Energy Future and Climate Resilience
  • Customer Relationship Management
  • Workforce Development and Well-Being
Fundamental
  • Information Security / Cybersecurity & System Availability
  • Maintaining Availability and Reliability
  • Biodiversity
  • Human Rights
  • Occupational Health and Safety
  • Environmental Management (Air Quality, Waste and Water Management)
  • Corporate Governance and Code of Business Conduct
Enabler
  • Supply Chain Management
Remarks
Value Creation

is an issue that creates a value high-risk issue. It is an issue that can be considered to create value for the stakeholders/company business marked as the highest priority (economic, environmental and social) that can have the greatest impact, create long-term added value, or an issue that may cause a risk to the stakeholders/company business

  • Value-creating issues, such as generating good profits building business growth
  • High-risk issues such as high costs that causing huge business losses, etc.
Enabler

is an issue that promotes value-creation, risk management such as issues considered to support value creation for stakeholders and the Company's business.

Fundamental

is a fundamental issue that must be addressed as required by law, standard, or general practice. This is an issue that is considered as the basis for the Company's business operations.

Materiality Sustainability Issues: Value Creation
Scope of ESG Risks
and Opportunities
Capital Value Global Report
Initiative: GRI
Related
Stakeholder
Consistency with the
Sustainable
Development Goals (SDGs)
Evolving the Business Model
  • Research and Innovation Development
  • Distributed Generation
  • Market Opportunities
Financial, Intellectual
  • Management Approach (103-1, 103-2, 103-3)
  • Shareholders
  • Investors
  • Partners
  • Government Agencies and Related Organizations
  • Employees
  • Suppliers and Contractors
  • Customers
  • Community and Society
A Clean Energy Future and Climate Resilience
  • Decarbonization
  • Energy Production from Renewable Energy
  • Reducing Greenhouse Gas Emissions
  • Climate Change Risks and Opportunities
  • Internal Carbon Pricing
Natural, Manufactured
  • Management Approach (103-1, 103-2, 103-3)
  • Energy (302-1, 302-2, 302-3, 302-4)
  • Emission (305-1, 305-2, 305-3, 305-4, 305-7)
  • Shareholders
  • Investors
  • Partners
  • Government Agencies and Related Organizations
  • Employee
  • Suppliers and Contractors
  • Customers
  • Community and Society
Customer Relationship Management
  • Customer Satisfaction
  • Customer Relationship Management
  • Customer Data Privacy Protection
Social and Relationship
  • Management Approach (103-1, 103-2, 103-3)
  • Employee
  • Customer
Workforce Development and Well-Being
  • Capacity Development
  • Career Development and Succession
  • Diversity and Equal Opportunity
  • Employee Well-Being
  • Benefits and Compensation
Human
  • Management Approach (103-1, 103-2, 103-3)
  • Training and Education (404-1)
  • Government Agencies and Related Organizations
  • Employee
Governance, Risk Mangement and Compliance
  • Corporate Governance
  • Business Ethics and Anti-corruption
  • Risk Management
  • Information Security / Cybersecurity
Financial, Human
  • Management Approach (103-1, 103-2, 103-3)
  • Organization Profile (102-11)
  • Governance (102-18, 102-19, 102-20, 102-21, 102-22, 102-24, 102-26, 102-27, 102-28, 102-29,102-30, 102-31, 102-32, 102-36)
  • Ethics and integrity (102-17)
  • Shareholders
  • Investors
  • Partners
  • Government Agencies and Related Organizations
  • Employee
  • Suppliers and Contractors
  • Customers
  • Community and Society
Sustainable Community
  • Community Engagement
  • Community Rights
Social and Relationship
  • Management Approach (103-1, 103-2, 103-3) Local Communities (413-1, 413-2)
  • Employee
  • Community and Society
Supply Chain Management
  • Sustainable Supplier Management and Supplier Risk Management
  • Supplier Relationship Management
  • Supplier Audit
  • Green Procurement
Social and Relationship
  • Management Approach (103-1, 103-2, 103-3) Health and Safety for Contractor and Subcontractor Employees (EU-17, EU-18)
  • Employee
  • Suppliers and Contractors
  • Community and Society
Maintaining Availability and Reliability
  • Production System Stability and Efficiency
  • Risk Management in Crisis Conditions
  • Personnel Management in the production
  • Investment in Production Utilities
Financial, Manufactured
  • Management Approach (103-1, 103-2, 103-3)
  • System Efficiency (EU-1, EU-2, EU-11)
  • Demand Side Management (EU-10)
  • Availability and Reliability (EU-28, EU-29, EU-30)
  • Shareholders
  • Investors
  • Partners
  • Employee
  • Customer
Environmental Management
  • Air Quality
  • Waste / Water Management
  • Environmental Impact Assessment
Natural
  • Management Approach (103-1, 103-2, 103-3)
  • Water (303-1, 303-2, 303-3, 303-4, 303-5)
  • Emissions (305-7)
  • Effluents and Waste (306-1, 306-2, 306-3, 306-4, 306-5)
  • Environmental Compliance (307-1)
  • Shareholders
  • Investors
  • Partners
  • Government Agencies and Related Organizations
  • Employee
  • Suppliers and Contractors
  • Community and Society
Biodiversity
  • Study of Impacts on Biodiversity
  • Biodiversity Management Guideline
  • Restoring the Natural Environment through Collaborative Networks with Communities and Stakeholders
  • Forest preservation
Natural
  • Management Approach (103-1, 103-2, 103-3)
  • Biodiversity (304-1, 304-2, 304-3, 304-4)
  • Community and Society
Occupational Health and Safety
  • Occupational Health and Safety
  • Process Safety
  • Assess and Prevent Occupational Health Risks
Human
  • Management Approach (103-1, 103-2, 103-3)
  • Occupational Health and Safety (403-1, 403-2, 403-3, 403-4, 403-5, 403-6, 403-7, 403-9, 403-10, EU-25)
  • Government Agencies and Related Organizations
  • Employee
  • Suppliers and Contractors
Human Rights
  • Human Rights Due Diligence
  • Human Rights Risk Mitigation Plans
Human, Social and Relationship
  • Management Approach (103-1, 103-2, 103-3)
  • Rights of Indigenous Peoples (411-1)
  • Human Rights Assessment (412-1)
  • Government Agencies and Related Organizations
  • Employee
  • Suppliers and Contractors
Communication & Credibility
Targets, management approaches and performance of companies in which GPSC owns 75% or more of shares or has controlling power over its operation (Strategic Owner) -
  • GRI Standards
  • Shareholders
  • Investors
  • Partners
  • Government Agencies and Related Organizations
  • Employee
  • Suppliers and Contractors
  • Customers
  • Community and Society

Revised as of February 2022

The content above is based on sustainability reporting standards by The Global Reporting Initiative (GRI Standards), and externally validated and verified for accuracy of the reporting data at "Limited Assurance" level